SUPPORT
Get help with Gumreel
Email beau@gumreel.ai.
Gumreel in ChatGPT
- Opening it: type @Gumreel in a chat, or ask for Gumreel frame tools. The panel opens next to the conversation.
- Supported videos: up to 1 GB in formats your browser can decode. MP4 or MOV with H.264 work everywhere; HEVC depends on your device.
- Privacy: your video is decoded on your device and never uploaded to Gumreel. Only frames you choose to send go into your ChatGPT conversation.
- Edits not arriving: image edits use your own ChatGPT plan and its image limits. If nothing arrives after a few minutes, send the frame again.
- Saving: Save frame uses your phone's share sheet (choose Save Image for Photos) or your browser's download on a computer.
When you write in
Tell us your device and browser or app, the video's format, and what you expected to happen. Please don't attach private footage unless you're comfortable sharing it.
See also our Privacy Policy and Terms.